Spots every new enquiry
Tragent watches your connected inbox and recognises new customer enquiries as they arrive.
You're working. Tragent's replying...
Never miss another
Never miss another
enquiry and
win more jobs.
Every enquiry gets a response in seconds. Every lead gets followed up. You stay on the tools.
Set up in about two minutes. No card needed.
Sarah Reeves
Full rewire · 3-bed house
0 / 5
All done
New enquiry received
Detected
Draft generated
Auto reply sent 12 sec
Job created
Trusted by trades
Electricians·
Plumbers·
Gas engineers·
Builders·
Roofers·
Decorators·
Plasterers·
Joiners·
Tilers·
Heating engineers·
Solar installers·
Kitchen fitters·
Bathroom fitters·
Landscapers·
Drainage engineers·
Alarm fitters·
EV charger installers·
Scaffolders·
Damp specialists·
CCTV installers·
Electricians·
Plumbers·
Gas engineers·
Builders·
Roofers·
Decorators·
Plasterers·
Joiners·
Tilers·
Heating engineers·
Solar installers·
Kitchen fitters·
Bathroom fitters·
Landscapers·
Drainage engineers·
Alarm fitters·
EV charger installers·
Scaffolders·
Damp specialists·
CCTV installers·
While you're on the tools
Your next job is sitting in your inbox.
But by the time you reply, they may have booked someone else.
Customers often contact several trades at once. You're cutting, drilling or driving, not watching your email. The first helpful reply usually starts the conversation.
Your unfair advantage
You keep working. Tragent keeps every lead moving.
The moment an enquiry arrives, Tragent replies in your voice and collects the details you need to quote.
If the customer goes quiet, it follows up for you. You step in when the job is ready.
One enquiry, handled
A new enquiry comes in.
A new enquiry comes in.
Tragent keeps it moving.
Replies and gets the details
It responds in your voice and asks for the information you need to quote the job.
Follows up when they go quiet
If the customer stops responding, Tragent sends a friendly nudge and stops as soon as they reply.
Getting started
Get Tragent up and running in minutes.
01.
Connect your inbox
Takes 60 seconds. Works with Gmail and Outlook. Tragent connects to your inbox and watches for new enquiries, automatically.
02.
Tell Tragent about your trade
Answer a few quick questions. Tragent learns your business so every reply sounds like you wrote it.
03.
Start winning more jobs
Every enquiry gets a fast, professional reply — while you're on site, driving, or asleep.
The proof is in the numbers.
Tragent counts every enquiry, reply and follow-up, then shows you how long it took to respond on average. Check the last week, the last month, or everything since you started.
- Average reply time across every enquiry
- Enquiries, replies and follow-ups side by side
- Switch between week, month and max
Performance
Average reply time
Based on 42 replies
12 sec
New enquiries
47
Replies
42
Follow-ups
18
Tragent vs. the usual options
Doing it yourself or hiring admin?
Doing it yourself or hiring admin?
There’s another way.
Always on
Gets details
Follows up
✓
✓
✓
Checking it yourself
×
✓
✓
Basic autoresponder
✓
×
×
Generic AI tool
×
✓
×
Office admin
×
✓
✓
0
Auto replies
0
Follow ups
0
Jobs completed
Build a business that always responds
Customers get answers in seconds, not when you finish work.
Different words. Different countries. Same understanding.
Tragent adapts to local language, customer expectations, and the way trades businesses communicate
Tragent isn't an email assistant.
It's a lead capture system.
Every customer gets a response, every enquiry gets followed up, and no opportunity slips through the cracks.
Today screen
Your whole day, on one screen.
Open Tragent with your morning brew and see everything that matters: new enquiries, replies sent, follow-ups scheduled, and anything waiting on a decision from you.
- New enquiries spotted and answered automatically
- Everything Tragent sends is visible in the app
- If something needs your attention, it is here
Today6 items
Sarah Reeve, rewire enquiry · replied 3m
Mark Tully, follow-up due Friday
Jess Parker, booked, EV charger
T. Okafor, new enquiry, fuse board
Hill St job marked completed
Follow-ups
The polite persistence that wins work.
When a customer goes quiet, Tragent waits 24 to 48 hours and sends a friendly nudge. It stops the moment they reply. You decide how many nudges feel right.
- Set the limit: one, two or three follow-ups
- Edit any message before it sends
- Stop any follow-up with one tap
Follow-ups4 scheduled
Sent"Just checking you got the quote over okay..."Replied
In 12h"Morning, any questions on the quote at all?"Edit
In 2d"We have space week of the 23rd if that helps..."Stop
Lead intelligence
It knows when a conversation is over.
Tragent reads every customer reply and works out whether there is still a next step. Finished conversations are left alone. When it is not sure, it never guesses. It asks you.
- "Thanks, all sorted" never gets chased
- "I'll come back to you" gets a polite nudge days later
- No customer ever gets an awkward chase after saying goodbye
Customer repliesclassified
"Thanks, all sorted now."
Closed · no follow-up
"I'll check with my wife and come back to you."
Waiting · nudge in 2 days
"Maybe later in the year, depends on budget."
Not sure · asking you first
Contacts
Every customer, remembered.
As enquiries come in, Tragent builds your customer list for you. Names, numbers and postcodes stay attached to their jobs, so a repeat customer and their history are one tap away.
- Customer details saved from every enquiry
- Edit a name, number or postcode any time
- See recent customers and the jobs behind them
ContactsRecent
Sarah ReeveLS6 · 07·· ···8123 jobs
Mark TullyBD4 · 07·· ···4401 job
Jess ParkerHD1 · 07·· ···2092 jobs
You're in control
Automatic, never out of your hands.
Auto-replies and follow-ups have simple on and off switches. You get a notification when Tragent handles an enquiry, sends a follow-up, or needs you to decide something.
- Turn auto-replies and follow-ups on or off any time
- Review and edit drafts before they send
- Push notifications keep you in the loop
Automations2 on
Loved by trades
who never miss a job.
From electricians to builders, roofers to plumbers. Tragent handles the enquiries they used to lose.
"I used to miss enquiries all the time when I was on a job. Tragent replies within seconds and the customer doesn't even know it wasn't me. Won three jobs last month I'd have lost."
Joe Cootes
Owner, Cootes Electrical
"Customers expect a reply in minutes now. Before Tragent I was losing jobs to guys who picked up faster. Now I'm always first to respond, even when I'm on the roof."
Louie Reid
Owner, Reidstone Roofing
"Set it up on a Monday, had it reply to a boiler enquiry by Tuesday morning. Customer had already booked someone else before — this time we got the job. Paid for itself in a week."
SK
Sarah Khan
Plumbing & Heating, Birmingham
Connecting your inbox
is a big ask. Here are the rules.
Tragent only touches customer enquiries. Everything else in your Gmail or Outlook account is off limits, and everything it sends is visible in the app.
Tragent can
- Read new customer enquiries as they arrive
- Send replies on your behalf
- Track customer conversations as jobs
- Schedule and send follow-ups
Tragent cannot
- Access your files, calendar, contacts or photos
- Read emails from before you connected
- Send quotes, prices or technical advice
- Email anyone who is not a customer enquiry
Built for busy trades
Stop missing enquiries.
Reply in seconds, follow up automatically, and win the jobs you used to miss. Set up takes about two minutes.
Gmail and Outlook · WhatsApp Business coming soon · No card needed